Privacy Policy
Last updated: January 2026
1. Information We Collect
When you visit SlyHairs or make a purchase, we collect the following types of information:
- Account Information: Name, email address, and password when you create an account.
- Order Information: Shipping address, billing details, and purchase history.
- Payment Information: Payment details are processed securely through Stripe. We never store your full card number.
- Usage Data: Pages visited, time spent, browser type, and device information.
- Communications: Messages you send to us via our contact form or email.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Manage your account and provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Prevent fraud and maintain security
- Send promotional communications (only with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment Processors: Stripe, for secure payment processing.
- Shipping Partners: To deliver your orders.
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using SSL/TLS. Payment information is handled entirely by Stripe and never touches our servers.
5. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our site. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Order records are kept for accounting and legal purposes. You may request account deletion at any time by contacting us.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@slyhairs.com or visit our Contact page.